Privacy policy

SarieApp provides food and delivery services within Syria. We are committed to protecting your privacy and ensuring the confidentiality of the information collected and used through our application.

1. Information We Collect

  • Registration Information: such as name, phone number, and email address.

  • Location Data: to accurately determine the delivery address.

  • Order Information: including product details, restaurant, and order time.

  • Device Information: such as device type, operating system, and device ID.

2. How We Use the Information

We use the collected data for the following purposes:

  • To fulfill orders quickly and accurately

  • To enhance user experience within the app

  • To communicate with users for support or promotional purposes

  • To send notifications related to order status and delivery updates

3. Information Sharing

We do not sell or share your personal information with third parties, except in the following cases:

  • With delivery partners (drivers) to fulfill your order

  • With restaurants to confirm orders

  • When required by law or legal authorities

4. Data Protection

We take appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

5. App Permissions

The app may request access to:

  • Your location, to determine your delivery address

  • Notifications, to alert you about your order status

  • Temporary data storage to enhance performance

6. User Rights

Users have the right to:

  • Know what data we collect about them

  • Request to update or delete their data

  • Opt out of notifications and marketing messages

7. Contact Us

If you have any questions or requests related to this privacy policy, you can contact us via:

8. Updates

We may update this privacy policy from time to time. Users will be notified of any changes through the app or by email.

9. Account and Data Deletion Requests

Users may request the deletion of their accounts and associated personal data at any time. You can submit a deletion request through the contact form available on our "Contact Us" page within the app or website, or by contacting us directly via email at [email protected]. We are committed to processing deletion requests promptly in accordance with applicable laws and your privacy rights.